Case Analysis.Corporate Sustainability Study Example | Topics and Well Written Essays - 1500 words

Analysis.Corporate Sustainability - Case Study ExampleIn case of initiatives such as organizational counterchange, a stakeholder can be regarded as any man-to-man whose support, participation of decision might have an make on the outcome of that initiative. In short any person who influences an organization and gets influenced by any change in the organization can be referred to as a stakeholder. In Case of UPS, the major stakeholders will be customers, competitors, government and suppliers. With the change in the definition, the stakeholders expectations and their overall influence have also changed. In the presence business environment, the power as well as influence of the stakeholders has increased. The customers have become more than than educated, quality oriented as well as more demanding. As more and more products and services are being launched, customer loyalty is decreasing. Today, customers disembodied spirit for more options such as discounts, freebies, customer se rvices etc. Apart from this, the government scenario has also changed. Since UPS is a transport and logistics organization and is involved in topical anaesthetic and international travelling, government intervention is regular and the company has to go through many check points. Others government regulations such as licensing, security, etc have become more stringent, which means that the organization needs to be more transparent in its operations. The competitors are other stakeholders who have influence in the companys operations. each move or change in the competitors strategy will have direct impact on the business of UPS. Suppliers also tier an important aspect of the organizations stakeholders business. They provide the necessary support to the company. In the last few years, there has been an increase in the number of suppliers. Thus, their influence on the company has also shifted. UPS Response to Stakeholder Expectations The company is a well known logistics and transpor tation firm. It has gained reputation and loyalty in the market due to its operative success and service delivery. However, UPS has observed few changes in the recent past. These changes are external as well as internal. The external changes which the organization experience was in terms of stakeholders perceptions and expectation from the organization. The organization has understood these changes and has make some appropriate strategies to resolve these issues. To meet the changing customers expectations, the organization made some attractive strikeers and discounts of bulk orders. The organization has also developed memberships forums, where members are given special discounts and other benefits during placing an order of expecting service. To positively suffice to these changes in the government, the organization have made its operations more transparent and responsive. The organization maintains the rules and regulation of the government and make sure that no law is modest during the companys business operations. With the increase in operations and logistics business, the organization is facing direct as well as indirect competition. To ward off the competitors, the organization makes sure that the service provided by them is unique and inimitable. The infrastructure of the company is also considered as one of the best in this industry, and this provides UPS with a sustainable agonistical advantage. The